Shipping Information:

UK Shipping
All UK orders are shipped via Royal Mail Tracked 48.

  • Estimated delivery: 2 working days after dispatch

  • A tracking number will be emailed to you once your order is on its way

International Shipping
We ship worldwide using Royal Mail International Standard Tracked.

  • Delivery times vary by destination

  • Full door-to-door tracking is included

  • Any customs fees are included within the shipping cost

  • When shipping to the USA customers should be aware we are up to date with new tariff changes, which will be included in the postage price.

Processing Time
Orders are processed and dispatched within 5 business days.

Lost or Damaged Parcels
If your parcel is delayed, lost, or arrives damaged, please contact us within 5 days so we can assist and begin an investigation with Royal Mail.

Return Policy:

We accept returns within 14 days of delivery. To be eligible, items must be:

  • Unused and in their original condition

  • Returned with original packaging

  • Accompanied by proof of purchase

No Exchanges
We do not offer exchanges at this time. If you need a different item, size, or color, please return the original item for a refund and place a new order.

Non-Returnable Items
The following items cannot be returned:

  • Custom or personalized products

  • Perishable items

  • Digital downloads

  • Gift cards

How to Start a Return
To begin a return, email us at sleeplesscentury1@gmail.com with your order number and reason for return. We’ll send return instructions and the return address.

Refunds
Once we receive and inspect your return, we'll notify you of approval. Approved refunds are issued to your original payment method within 5 business days.

Return Shipping Costs
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Packaging & Sustainability

We care about reducing our environmental impact.

  • All packing materials are biodegradable, or

  • When possible, we reuse packaging to help reduce waste and lower our carbon footprint.

We believe small choices add up — and we’re committed to making ours as eco-friendly as possible.

Professional Packing & Handling

Both of us have a background in art handling within galleries and museums, and we’re highly experienced in packing and transporting fragile, valuable items. Your order will be packed with the same level of care, attention, and professional standards we apply in an art-handling environment.

Please rest assured that your items will be packed safely and securely, arriving in excellent condition.